FAQ

1. What do you sell?

We offer a wide range of products — from jewelry and accessories to home apparel and everyday lifestyle items. Our goal is to bring you trendy, high-quality products at the best prices.

2. How long does shipping take?

Shipping typically takes 7–15 business days, depending on your location and the product you ordered.
You will receive a tracking number as soon as your order ships.

3. Do you offer order tracking?

Yes! Once your order is processed, you’ll receive a tracking link by email so you can follow your package at any time.

4. Do you ship worldwide?

Yes, we ship to most countries around the world. Shipping availability will show during checkout.

5. Can I cancel or change my order?

Orders can only be changed or canceled within 12 hours after they are placed.
After this time, the order is already being processed and cannot be modified.

6. What is your return policy?

We accept returns for damaged, defective, or incorrect items.
Please contact us within 14 days of receiving your order, and we will help you with your return or replacement.

7. What if my item arrives damaged?

If your product arrives damaged or broken, simply email us with your order number and a photo of the item, and we’ll send a free replacement.

8. What payment methods do you accept?

We accept all major payment methods, including:
• Credit & debit cards
• Shop Pay
• Apple Pay & Google Pay

9. How can I contact customer support?

You can reach us at our Contact Us page anytime.
We usually respond within 24–48 hours.